After such a rapid change in the workforce and hiring environment, onboarding trends have taken an interesting turn in 2020. Just some of the drivers for change include the large number of Australians now working remotely and the competitive recruitment industry (as an impact of unemployment rates thanks to COVID-19). We have seen so many shifts and adaptions in technology, behaviours and attitudes this year, more so than ever before. Companies have shifted their entire product offerings, new technology solutions are popping up frequently and employees are now coming to work with completely different expectations and needs. In HR, we can speak for most when we say this year has been a crazy ride. So, what are some of the 2020 trends in employee onboarding?
1. Automation and technology
An onboarding trend (and trend in general) is the use of data-driven automation and technology. Improving any kind of efficiency and process in business is always a positive, and should be a fairly high priority. Productivity can be improved for both the hiring manager and the new hire when considering automation in your everyday processes. With less of a focus on data entry and administrative tasks, managers can dive more into the experience and employee satisfaction. Technology and automation can streamline the entire process by leaps and bounds. Going paperless, digital onboarding elements such as videos embedded and other interactive elements are just some of the simple ways to integrate data and smoother processes into your business.
2. Personalisation
In a world where everything is personalised, the workforce should be no different. Everyday we see ads on social media perfectly curated for us, so why can’t we do the same for our new hires? The onboarding trend of personalistion has been around for a while, and the product offerings to make this possible are constantly improving. Location, position, experience are just some of the factors we should consider when onboarding staff.
Recognising what experience they bring, what location they are based in, who will be in their team and personalising their onboarding experience is vital. Training staff in a general way can have damaging effects if you are making your staff learn things that are not relevant to their role (on their first few weeks that is). Personalising things as simple as the welcome message so it is relevant and specific to what they need to know is a key success factor when onboarding.
3. Cultural Assimilation
On top of technology and personalisation, effectively transitioning your employee into the workplace culture is key. Assimilating an employee into the workplace culture should start before their first day. Don’t wait until they have started to let them know how things work, the business’ core values, the vision, the team culture and other important aspects. Showing them what your business is all about before day one can accelerate how quickly the employee settles in.
From orientation to training, it makes sense to integrate digital onboarding for your business. Create personalised and engaging experiences for new and existing employees with myjoboffer. To book a free demo and see the positive impact going digital can have on your business, get in touch today.